Privacy Policy

This Privacy Policy describes how ONLINE INDIA ("we", "us", or "our"), operating at shop.onlineindia.tech, collects, uses, and protects information you provide when using our website and services.

Information We Collect

• Account data: Name, email address, phone number when you register.
• Order data: Delivery address, order history, payment status.
• Payment data: We do not store card or UPI details. Payments are processed securely by Razorpay and Snapmint.
• Usage data: Pages visited, browser type, device info (via standard web analytics).

How We Use Your Information

• To process and fulfill your orders.
• To send order confirmations and shipping updates via email/SMS.
• To respond to customer support queries.
• To improve our website and product offerings.
• To comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal data. We share information only with trusted third parties necessary to operate our service:

• Razorpay – Payment processing (Razorpay Privacy Policy)
• Snapmint – EMI / Buy Now Pay Later processing
• Bluedart – Order delivery (name, address, phone shared for shipment)

Data Security

We use industry-standard SSL encryption on our website. Passwords are hashed and never stored in plain text. Payment information is handled entirely by PCI-DSS compliant payment gateways.

Cookies

We use cookies for authentication (login sessions) and basic analytics. You can disable cookies in your browser settings, though some site features may not function correctly.

Your Rights

You may request access to, correction of, or deletion of your personal data by emailing support@onlineindia.tech. We will respond within 7 business days.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance.

Contact

For privacy-related concerns, contact us at support@onlineindia.tech or at our store address: